Selecting an Online Casino or Poker Room
When it comes to choosing an online casino or poker room money and security are really the bottom line. Sure, some online casinos or poker rooms might have higher traffic, better (as in easier to beat) tables, better graphics, or really cool software features, however all of these means squat if the poker room lacks financial solvency, good customer service and technical support, top-notch security protocols, and convenient cash-out procedures. It is easy to pretend over the internet, and there are some online casinos and poker rooms pretending to be of a higher caliber than actually is the case. If and/or when these places fold, they will take their clients money with them.
An online casino or poker room is like a bank. You will be making deposits and withdrawals into a user account. In fact, you will probably be making electronic transactions directly from your user account to your real life bank or PayPal account. In other words, you will be sending extremely sensitive information through the wires. It behooves you then to see how the online casino or poker room handles its security. The online casino will typically display the logo or name of the company that handles their security. It is a good idea to do some internet research on this information before signing up for an account. Thawte and Verisign have the highest reputations in online security, and online casinos or poker rooms will proudly display their logos.
Financial solvency is another crucial factor. Online poker rooms usually make public their traffic numbers on their home pages. Of course, these could just as easily be inflated. If possible, check out the online poker room on a weeknight and see how many players are sitting at low limit Hold’em. If this is any fewer than fifty, this particular online poker room will probably fold.
Before giving any online casino or poker room money for deposit in a user account, make sure they have a gaming license and that this license is from a reputable agency. A gaming license endorses an online casino or poker room’s commitment to ethical gaming and provides a forum for customer complaints should the need arise. Kahnawake Gaming Commission (KGC) is probably the most respected in the industry. This commission follows the same standards as the almost equally reputable Nevada Gaming Commission and the New Jersey Division of Gaming Enforcement.
Customer service is especially critical. Ideally, an online casino or poker room will offer 24-hour toll free hotlines. Short of this there should be 24-hour email support augmented with telephone support during working hours. Many online casinos or poker rooms offer 24-hour customer support via live chat. If the customer support information is not easy to find on the website, the casino or poker room probably does not deserve your business.
Only when the online casino or poker room meets the above criteria should you take the time to compare them on the basis of software features or various promotional offers. There are literally tons of online casinos and poker room reviews available on the net. It is worthwhile to spend a little time reading up on what others think about them. While things like multi-table gaming are fine, pay particular attention to what personalization and statistics an online casino or poker room’s software offers.
Finally, scan the reviews to see what type of players tend to populate the various poker rooms. Larger poker rooms tend to offer easier competition while the smaller ones tend to attract middle to higher caliber players. Go where the gaming is easy and work your way up the chain. As a beginner or novice the last thing you want is a choice of tables ranging from kind of hard to really extremely difficult!
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